Privacy Policy

Shanghai Youhao Industrial Co., Ltd. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us when visiting www.shanghaiyouhao.net or using our products and services. Please read this Privacy Policy carefully to understand how we collect, use, disclose, and safeguard your information, and your rights in relation to it.

 I. Legal Disclaimer  

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. You should consult qualified legal counsel to ensure compliance with all applicable laws and regulations (e.g., China’s Cybersecurity Law, GDPR, CCPA).

 II. Information We Collect  

1. Information You Provide Directly
   - Contact Details: name, company, email address, telephone number, postal address  
   -Order Information: product specifications, order history, payment details, invoicing data  
   - Customer Service Records: correspondence, feedback, support requests  

2. Automatically Collected Information
   - Device & Usage Data: IP address, browser type, pages visited, timestamps  
   - Cookies & Tracking Technologies: to remember preferences and analyze site traffic  

III. How We Use Your Information  

- Service Delivery: process orders, prepare quotes, arrange shipping, and provide technical support  
- Personalization: tailor website content and recommendations based on your preferences  
- Marketing & Communications: with your consent, send newsletters, product updates, and promotional offers  
- Compliance & Security: fulfill legal obligations, detect and prevent fraud, and enforce our terms. 

 IV. Cookies and Third-Party Analytics  

We use cookies and third-party analytics tools (such as Google Analytics, Hotjar) to improve website performance and your user experience. You may disable cookies via your browser settings, but certain features may not function correctly.

V. Information Sharing & Disclosure  

- Service Providers: logistics, payment processors, IT support, and marketing partners—strictly to fulfill contracted services  
- Legal Requirements: when required by court order, regulation, or government request  
- Business Transfers: in the event of a merger, acquisition, or sale of assets, subject to confidentiality obligations  

VI. Data Security  

We implement industry-standard physical, technical, and administrative safeguards, including SSL encryption, access controls, and regular security audits, to protect your data from unauthorized access, disclosure, or alteration.

VII. International Data Transfers  

If your personal data is transferred outside your country of residence (e.g., outside China), we will use appropriate safeguards (such as standard contractual clauses) to ensure adequate protection.

VIII. Your Rights  

Subject to applicable law, you may:  
- Access & Copy: request a copy of the personal data we hold about you  
- Rectify & Update: correct inaccurate or incomplete information  
- Erase & Restrict: request deletion or limitation of processing  
- Object & Withdraw Consent: opt out of marketing communications or withdraw consent at any time  
- Complain: lodge a complaint with your local data protection authority  

To exercise these rights, please contact us at the details below.

IX. Children’s Privacy  
Our site and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe we have collected information from someone under 16, please contact us to request deletion.

X. Changes to This Policy  

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised date at the top of this page and, where appropriate, notify you by email or website announcement.

XI. Contact Us  

If you have questions or wish to exercise your rights, please contact:

Shanghai Youhao Industrial Co., Ltd.
Address: 26th Floor, Alibaba Building, Huaqiao Town, Kunshan City, Jiangsu Province  
Email: WKJ@shanghaiyouhao.net  

Thank you for trusting Shanghai Youhao. We are committed to protecting your privacy and providing you with high-quality products and services.