Shipping Policy

Shanghai Youhao Industrial Co., Ltd. (“we,” “us,” or “our”) strives to deliver your narrow webbing products quickly, reliably, and safely. Please read this Shipping Policy to understand our processing times, shipping methods, rates, and related procedures.

I. Legal Disclaimer  

The information on this page is provided for general guidance only and does not constitute legal advice. For detailed contractual terms, please refer to your purchase agreement or contact legal counsel.

II. Order Processing  

- Processing Time: Orders are typically processed within 1–3 business days after payment is confirmed.  
- Custom or Bulk Orders: May require an extended lead time of 3–7 business days depending on specification and quantity.  
- Cut-off Time: Orders placed before 3:00 PM (Shanghai time) on business days begin processing the same day; orders placed after the cut-off or on weekends/holidays begin processing the next business day.

III. Shipping Methods & Carriers  

- Domestic (Mainland China): Standard ground via SF Express or Cainiao, expedited options available.  
- International: DHL, FedEx, or UPS for express; China Post or EMS for economy.  
- Freight (Large/Bulk): Sea freight or LCL/FCL container shipping arranged upon request.

IV. Shipping Rates & Fees  

- Standard Rates: Calculated at checkout based on weight, dimensions, and destination.  
- Free Shipping: Domestic orders over ¥2,000 qualify for free standard shipping.  
- Expedited Service: Surcharges apply for overnight or two-day delivery.  
- Freight Charges: Quoted separately for palletized or containerized shipments.

V. Delivery Timeframes  

- **Domestic Standard:** 3–7 business days after dispatch.  
- **Domestic Expedited:** 1–2 business days after dispatch.  
- **International Express:** 5–10 business days after dispatch.  
- **International Economy:** 10–21 business days after dispatch.  
Actual delivery times may vary due to customs clearance, local holidays, or carrier delays.

VI. Order Tracking 
 
- Once your order ships, you will receive an email with a tracking number and carrier URL.  
- You can also log in to your account at www.shanghaiyouhao.net to view shipment status.

VII. Customs, Duties & Taxes  

- International Customers are responsible for any import duties, taxes, or brokerage fees levied by their country.  
- We declare shipment value accurately on customs forms; please review your local regulations before ordering.

VIII. Shipping Restrictions  

- Certain hazardous or regulated materials may be subject to additional handling fees or prohibited shipping.  
- Please contact customer service at shipping@shanghaiyouhao.net if you have questions about special items.

IX. Lost, Damaged, or Incorrect Shipments  

- Inspect your package upon arrival. Report any damage or discrepancy within 7 calendar days of delivery.  
- To file a claim, email shipping@shanghaiyouhao.net with your order number, photos of the damage, and a brief description.  
- We will coordinate with the carrier and, if approved, arrange replacement or refund according to our Refund Policy.

X. Contact Us  

If you have questions about this policy or need assistance with your shipment, please contact:

Shanghai Youhao Industrial Co., Ltd.  
Email: WKJ@shanghaiyouhao.net  
Address: Qingpu District, Shanghai, China  

Thank you for choosing Youhao—delivering quality webbing when and where you need it.